Privacy Policy

This Privacy Policy applies to all personal information collected by LSKD Pty Ltd ABN 52 123 602 737 via the website located at us.lskd.co

How to contact us about privacy

Your privacy is very important to us. For that reason, please read the following details carefully and get in contact with us if you have any questions.

Collection and Purpose

We may collect personal information from you in the course of your use with our website if you input any personal information into the website. In addition, we also collect cookies from your computer, which enables us to tell when you use the website and also to help customise your website experience.

Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable:

  • whether the information or opinion is true or not; and
  • whether the information or opinion is recorded in a material form or not.

Examples of personal information we collect are your name, address, telephone number and email address.

The purpose for which we collect personal information is to provide you with the best service experience possible on the website. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the website. Due to the nature of the services we provide, it is impractical for us to deal with you without knowing your full name. When you register for our services, you are required to use truthful and accurate information and you will not have the option to use a pseudonym.

We do not collect sensitive information (which means information or an opinion about an individual's, racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation or practices, criminal record, health information, genetic information, biometric information or biometric templates).

Direct Marketing

We will only use or disclose your personal information for direct marketing purposes where you have provided explicit opt-in consent. You may withdraw your consent at any time.

Disclosure & Service Providers

We disclose personal information only to trusted service providers who assist us in operating our website and delivering our communications (e.g., email marketing automation platforms, US/Canada SMS/RCS gateways, and WhatsApp messaging processors). We do not share, sell, or rent your mobile data, email addresses, or personal information to third parties or affiliates for their own marketing purposes. We will only disclose personal information to other third parties with your explicit consent or if required to do so by law.

Email Marketing Privacy

When you subscribe to our newsletter, make a purchase, or opt in via our website forms, we collect your email address, name, purchase history, and engagement activity (such as email opens and clicks via web cookies).

  • Purpose: We use this data to send promotional newsletters, product drop alerts, personalized recommendations, order updates, and abandoned cart reminders.

  • Unsubscribing: You can opt out of receiving marketing emails at any time by clicking the "Unsubscribe" link provided at the bottom of every commercial email we send. (Note: You may still receive essential non-promotional transactional emails regarding your orders or account updates).


Mobile, RCS & Instant Messaging Privacy

Depending on your location, we deliver mobile communications via SMS/RCS (United States & Canada) or WhatsApp and mobile messaging (United Kingdom, Singapore, and Rest of World):

We collect your mobile number, opt-in timestamps, and shopping activity (via cookies) to send automated promotional and personalized messages, such as abandoned cart reminders. We do not share, sell, or rent your mobile data to third parties for their own marketing purposes.

For United States & Canadian Residents (SMS & RCS Messaging - TCPA, CTIA & CASL):

  • Mobile communications—including standard SMS and RCS (Rich Communication Services)—are offered to customers in the US and Canada. RCS messages deliver interactive elements, rich media, and verified sender branding on supported devices, with automatic fallback to standard SMS where RCS is unavailable.
  • When you opt in, we collect your mobile phone number, opt-in timestamps, and shopping activity to send automated marketing alerts, product drops, order updates, and abandoned cart reminders.
  • Consent is not a condition of purchase.
  • Message frequency varies. Message and data rates may apply depending on your mobile carrier plan.
  • Mobile carriers are not liable for delayed or undelivered messages.
  • Opting Out: You can unsubscribe at any time by replying STOP to any text or RCS message, or reply HELP for assistance.
  • Mobile phone numbers and opt-in consent collected for SMS/RCS will not be shared, sold, or rented to third parties or affiliates for their own marketing or promotional purposes.

For United Kingdom & International Residents (WhatsApp - UK GDPR & PECR):

  • WhatsApp messaging is offered to customers outside North America (including the UK). When you opt in, we collect your phone number and opt-in timestamps to send promotional updates, drop alerts, and order notifications via WhatsApp.
  • Previously Collected Data: Where phone numbers or WhatsApp details were previously collected, they are stored securely in accordance with applicable data privacy laws. If WhatsApp messaging is inactive in your region, your contact data is retained securely and used solely for lawful support or compliance purposes unless you request deletion.
  • You can stop receiving WhatsApp messages at any time by replying STOP to any message we send.
  • Under UK GDPR, we act as the Data Controller. You have the right to access, rectify, or request the complete deletion of your personal mobile data at any time.

For Singapore Residents (PDPA):

  • Opting in to our mobile/messaging services overrides any previous registration on the national Do Not Call (DNC) Registry. You may opt out at any time by replying STOP.


 

Disclosure Overseas

Sometimes we contract with third parties to perform services on our behalf. When we do that, we will only provide those third parties with such information about you as they need to perform those services.

Sometimes the third party is located overseas. The territories in which our third party service providers are located in are:

  • The United States of America.

Our third party service providers may store and process information provided by you on services located in the above locations.

The above list may change from time to time and we will update that information.

By providing your personal information to us, or to a third party with whom we contract, you:

  • consent to the transfer of that information to our third party service providers who are located outside Australia;
  • agree that we will not be required to take any steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information.

Where the EU General Data Protection Regulation applies, we will ensure the European Commission’s standard contractual clauses for transfers of personal information are used in our contracts with our third party service providers.

Access and correction

The Australian Privacy Principles allow you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us on the details set out below.

How to make a complaint

You can complain to us in writing about how we have handled your personal information. We will respond to the complaint within 30 days.

Security

We have processes in place to ensure the security of your personal information, including encryption of all data when it is transferred to our service providers and limitations on access to personal information within our organisation.

Use Policy

All third parties will be under an obligation to maintain the security and confidentiality of your personal data. This site recommends that all potential guests carefully read the LSKD Pty Ltd Terms of Use and Privacy Policy . No responsibility will be taken for the content or privacy practices of third party websites linked to or from www.lskd.co

This website will not ask for any personal information by email. If you receive an email requesting bank or credit card details, login and/or password please ignore/delete and let us know by contacting us. Do not verify bank account or any personal information by clicking on a link – Please let us know.

Any issues or complaints regarding your experience with this website should be either emailed to us customerservice@lskd.co

Or posted to us at:

Lot 2, 46 Burchill Street, Loganholme 4129, Queensland, Australia

We otherwise reserve all rights.

Our GDPR collection notice.


Klarna

To offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. 

For general information on Klarna, you can find it here. Your personal data is handled per applicable data protection law and according to the information in Klarna’s privacy policy.

Rakuten Advertising

Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.

Privacy policy : https://rakutenadvertising.com/legal-notices/services-privacy-policy/

Your rights : https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/